Job description
Looking for a new challenge as a Customer Care Manager? Want to work for a company that can offer clear progression? Are you passionate about creating seamless customer experiences and driving operational excellence?
My client is looking for an outstanding Customer Care Manager to play a key role in refining processes, overseeing defect inspections, and leading a team of dedicated coordinators and operatives. Your mission will be to elevate our customer service standards while ensuring efficiency and quality at every step.
Why You'll Love Working Here:
- Flexibility: Enjoy 1 day of remote work each week to keep your work-life balance in check.
- Culture: Be part of a team that values collaboration, innovation, and a positive work environment, with a free lunch every Wednesday.
- Growth: They can offer a clear and exciting career progression opportunities to help you reach your full potential.
What You Bring:
- Proven experience in customer care working for a new homes developer
- Strong construction and house builder knowledge
- Expertise in streamlining processes and defect management
- Strong leadership skills and a knack for motivating teams
The Details:
- Up to £55k-£65k basic (depending on experience) + annual bonus
- Monday-Friday, 9am-5:30pm
- 1 day WFH
- Cooperate benefits including free health care and pension contributions
If you're interested then please get in touch today as I'd love to hear from you!
