Block Manager - London

Job Title: Block Manager

Location: London

Salary: £30,000 per annum

Our client, a leading property management company, is seeking a skilled and experienced Block Manager to join their team in London. As a Block Manager, you will be responsible for overseeing the day-to-day management of residential blocks and estates, ensuring efficient operations, excellent customer service, and adherence to relevant regulations and guidelines.

Responsibilities:

• Manage and oversee the day-to-day operations of residential blocks and estates, including maintenance, repairs, budgeting, and financial reporting.
• Build and maintain positive relationships with residents, leaseholders, and suppliers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Conduct regular site inspections to ensure compliance with health and safety regulations, building codes, and relevant legislation.
• Manage and monitor contractors, service providers, and suppliers, ensuring their performance meets agreed-upon standards and specifications.
• Develop and manage service charge budgets, monitor expenditure, and provide accurate financial reports to clients and stakeholders.
• Coordinate and attend resident's meetings, AGMs, and other relevant meetings, providing updates and presenting reports.
• Maintain accurate and up-to-date records, files, and documentation related to block management activities.
• Keep abreast of changes in legislation and regulations pertaining to property management, and implement necessary changes to ensure compliance.
• Proactively identify and resolve any issues or conflicts arising from block management activities, providing effective solutions and mitigating risks.
• Collaborate with other internal teams, such as accounts, legal, and property management, to ensure smooth operations and efficient service delivery.

Requirements:

• Minimum of 2 years of experience in block management, preferably in London or similar urban settings.
• Sound knowledge of relevant legislation and regulations, including Landlord and Tenant Act, Health and Safety regulations, and Section 20 procedures.
• Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks and deadlines effectively.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Proactive and solution-oriented mindset, with the ability to identify and resolve issues independently.
• Experience in budgeting, financial reporting, and financial management.
• Familiarity with property management software and systems.
• Ability to work independently and as part of a team, with a customer-centric approach.
• Professional attitude, with high ethical standards and integrity.
• Relevant qualifications such as IRPM, RICS, or ARMA are desirable.

Our client offers a competitive salary of £30,000 per annum, along with opportunities for professional development and career advancement. This is a fantastic opportunity to join a reputable property management company in London and make a significant impact in the field of block management.

If you are an experienced Block Manager with a keen eye for detail, excellent communication skills, and a strong understanding of property management regulations, we would love to hear from you. Apply now to be part of our client's dynamic team in London!