Building Manager

Posted 08 July 2024
Salary£40000 - £50000 per annum
Job type Permanent
DisciplineProperty Management & Operations
ReferenceBuilding Manager_1720520430
Contact NameJonathan Catt

Job description

Job Title: Building Manager

Length: 12 Month FTC - Potential to extend.

8.30 am - 5.30 pm, Mon - Fri

Overview: I'm seeking a Building Manager to oversee operations of a commercial building in Harrow and its associated car park. This is a fixed-term role covering maternity leave until 31st August 2025, with a possibility of extension based on business needs and performance.

Key Responsibilities:

Tenant Management & Customer Service:

  • Lead and motivate the site team to deliver excellent customer service.
  • Support team development through coaching, guidance, and training.
  • Act as the first escalation point for tenant complaints.
  • Maintain a visible presence on the front desk to assist tenants and visitors.
  • Build professional relationships with tenants and resolve issues according to lease agreements.


  • Identify maintenance issues and arrange contractor call-outs.
  • Support the delivery of planned Capital Expenditure (CAPEX) works.
  • Ensure all Planned Preventative Maintenance (PPM) works are scheduled and certificates are current.
  • Supervise contractors to ensure compliance with Health & Safety legislation.

Health & Safety:

  • Ensure FNH complies with all current legislation.
  • Manage document compliance using the QUOODA system.
  • Conduct regular building inspections and complete compliance tasks.
  • Lead emergency evacuation drills and planning.


  • Monitor service charge P&L and assist in setting future operating costs budgets.
  • Raise Purchase Orders and Capital Proposal Summaries for approval.
  • Track works and confirm invoices for payment.
  • Complete compliance training and submit required declarations.


  • Supervise on-site security staff and ensure compliance with obligations.
  • Maintain security systems and log incidents.


  • Inspect the building regularly to ensure quality cleaning standards.
  • Liaise with tenants regarding cleaning satisfaction and provide feedback.

Direct Reports:

  • Concierge
  • Security Operative
  • 3 x Cleaning Operatives


  • Proven experience in property management or a similar role.
  • Strong leadership and customer service skills.
  • Knowledge of Health & Safety legislation and compliance.
  • Financial acumen for budget monitoring and cost management.
  • Excellent communication and organizational skills.