Compliance Administrator based in East London

Posted 10 January 2023
Salary£20000 - £23000 per annum
LocationEast London
Job type Permanent
DisciplineFinance, Head Office & Business Support
Contact NameAnna Rickenberg

Job description

Are you ready to kickstart your career in property?

  • Job Title: Compliance Administrator
  • Location: Old Street
  • A basic salary of up to £23,000
  • Commission opportunities
  • Full training and on-going support
  • Progression opportunities
  • 20 days holiday + Bank Holidays
  • Your birthday off
  • 1 day hybrid work after probation

What's the company and what makes them great?

This young and dynamic team of property managers and letting agents have a portfolio of around 800 properties. The company manages properties for overseas clients who invest in properties in the UK. The open plan office has a welcoming and collaborative environment, and the team has a great culture in and out of the office.

This is a fantastic opportunity for someone with minimal property experience to learn about the industry from the ground up. The current head of administration started as a grad, showing huge potential for progression.

What's the job?

  • Support the Compliance and Property Management Teams with the effective running of the key property management activity
  • Cover the other Compliance Administrator's workload in their absence, including annual leave and sickness
  • Answering phone calls and general tenant and landlord communication where necessary
  • Prioritise daily workload and work to deadlines
  • Ensure continued compliance of our properties; ensuring the safety of our tenants and protecting the interests of our Landlords
  • Encourage positive online company reviews, particularly Google Reviews
  • New Files - Update management system when new lets are completed, register deposit with DPS
  • Credit Control - Review, monitor and chase rent arrears and outstanding fees, doing your utmost to reduce the rent arrears on the portfolio, following our internal procedures and using template letters.
  • Supplier Errors - Review supplier invoices and ensure they are paid promptly, liaising with Property Managers
  • Service Charges and Ground Rent - Effectively manage service charges and ground rents where instructed to do so by Clients. Ensure the activity is managed thoroughly, anticipate receipts, request accrual of floats, chase funds where necessary and work with the Client Account Manager to ensure prompt payments
  • Critical Safety (Gas, Electric, Legionella, EPC) - Manage the activity of critical safety ensuring tests are performed and satisfactory certificates are issued within the required legal parameters, caring for our contractor database ensuring we have a database of efficient, accredited contractors.
  • Property Licencing - Continuously review what properties require a licence, advise Clients accordingly, manage the database of licences held and chase renewals in good time, keeping effective records
  • Utilities/Council Tax Bills - As needed, process council tax and utility bills, ensuring they are for the correct periods and requesting amendments to any incorrect billing received

What makes you the ideal applicant?

  • Show initiative, be enthusiastic, and have a positive nature
  • Communication and customer service skills
  • Practical computer knowledge
  • Accuracy and attention to detail
  • Be organised, able to prioritise and manage time efficiently
  • Ability to work both autonomously and collaborate with the team

If this role is of interest, please contact Anna Rickenberg 0203 056 1211 or at

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The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

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