Join Our Team as a Customer Administrator in the Heart of Westminster!
Role: Customer Administrator
Department: Customer Hub
Duration: 4-Month Fixed-Term Contract
Are you ready to take your administrative skills to the next level? We are seeking a motivated and detail-oriented Customer Administrator to join our clients dynamic Customer Hub team for a 4-month fixed-term contract. This is an exceptional opportunity to make a real impact in the property sector while providing outstanding customer service and contributing to the seamless operations of the organisation.
Why This Role Matters:
As a Customer Administrator in the property sector, you play a crucial role in ensuring a smooth and efficient experience for both prospective residents and the internal teams. You will be an integral part of the Customer Hub, responsible for ensuring all statutory documentation is accurately issued to prospective residents. Your dedication to maintaining 100% accuracy in data recording using tools like Yardi and Zendesk will drive the operational excellence.
Collaborate closely with the customer hub administrative team to uphold their commitment to excellence.
Issue and manage all necessary statutory documentation for prospective residents, contributing to a seamless on boarding process.
Utilise Yardi and Zendesk to meticulously record and update data, maintaining the highest levels of accuracy.
Elevate their reputation for customer service by consistently providing an exceptional experience in every interaction.
Proven experience in letting administration is essential to excel in this role.
Strong communication skills to effectively interact with both internal teams and external customers.
Proficiency in IT skills to navigate the digital systems and platforms seamlessly.
Technologically savvy with the ability to adapt to new tools and technologies.
Excellent organisational skills to manage multiple tasks and priorities efficiently.
If you're ready to take the next step in your career and become an integral part of a forward-thinking team, we'd love to hear from you. Apply now to join a role that offers a unique chance to be a part of a collaborative team, influence processes, and enhance customer satisfaction in the property sector.
For further information, please contact Summer on 0203 084 9949.