Customer Care Coordinator (Maternity Cover)

Posted 08 July 2022
Salary£24500 - £27500 per annum
LocationWoodbridge
Job type Permanent
DisciplineNew Homes, Estate Agency & Mortgages
Reference35353534_1657289289
Contact NameEmma Hayden

Job description

Are you a natural empath with a 'problem solving' attitude?

Do you have a background in Customer Service and interested in working for a highly renowned house builder in East Anglia?

I am working with a vibrant, dynamic Customer Care team, who are responsible for resolving any customer queries of those who have moved into their New Homes.

Main Responsibilities:

  • Handle customer queries to deliver a right-first-time repairs service
  • Liaise with appropriate departments to ensure customer queries are resolved and repairs are scheduled efficiently

What will you bring:

  • Experience working within a Customer Service role
  • Experience dealing with a high level of inbound calls
  • Professional telephone manner
  • Exceptional Customer service skills
  • Proficient use of MS office packages, and Dynamic
  • Highly organised with the ability to work under pressure

What's on offer

  • £24-27k salary
  • 6-9 months of work paid weekly + holiday pay and discounts through our payroll
  • Monday - Friday position

Interested in hearing more? Email or call 02030566285.

Apply Now