Customer Liaison Coordinator

Posted 12 July 2022
SalaryUp to £28000 per annum
Job type Permanent
DisciplineReal Estate Management, Operations & Service Delivery
ReferenceAM 10/06/2022_1657699328
Contact NameAlice Murray

Job description

Are you an experienced customer care coordinator looking for a step up?

Wanting better work/life balance with hybrid working from home?

Like the idea of working for a company that actually invests in you and your personal growth?


  • 28k salary, hourly paid rate.
  • 2 days a week remote.
  • Up to 25 days with an additional 3 days at Christmas plus bank holidays.
  • Life assurance - three times your annual salary.
  • Private healthcare (BUPA eligible after probation).
  • well being initiatives run throughout the year focusing on physical, mental and social health of employees.
  • progression - this is a temp to permanent opportunity.

What's required?

In a temp to permanent role for an esteemed UK housing association, you will be instrumental in the smooth running of in pre and post completions of new build properties.

As Customer Liaison Coordinator you will:

- Assist the customer care team in managing snags and accurate recording of defects.

- Managing contractors on and off site, ensuring works are completed to schedule.

- Keep residents updated with good telephone manner and strong IT skills.

- Liaise with purchasers and support the team with their influx of completions.

What's ideal?

- previous experience in customer care for new build properties.

- you're comfortable travelling into Stratford for days in the office.

- confidence in managing customer expectations and handling any queries.

Keen to know more? Give me a call for chat today.

Apply Now