Job description
Looking for growth and progression? Do you have customer service experience? Do you want the chance to work for a leading & award-winning property developer?
Our client is looking for a Customer Service Coordinator to be part of their growing customer services team, operating across numerous regions. You will be progressing defects, supporting the customer throughout their warranty period, and remain their main point of contact.
The Details:
- £29k- £33k
- Monday - Friday, 9am-5:30pm
- Annual bonus
- Company private medical scheme
- Excellent career development opportunities
- Retail discounts
The Role:
- You will be diagnosing and progressing defects
- Liaising with contractors and sub-contractors
- Booking and coordinating jobs for engineers
- Ensuring works are fully completed within suitable time frames
- Ensure a full and comprehensive understanding of the customer journey
- Uphold a friendly & professional telephone manner
- Confidently use CRM systems
About you:
- As the ideal candidate you will have experience in customer service
- You will be practical, and able to effectively problem solve
- You will be able to work to deadlines within a specific time frame
- You will be exceptionally friendly and approachable
- You will have excellent time management and be able to prioritise tasks
Job has Expired
