Lettings and Sales Manager - Co-Living - North Acton

Posted 15 October 2023
SalaryUp to £48000 per annum + discretionary bonus
Job type Permanent
DisciplineProperty Sales, Lettings & Customer Care
Contact NameWesley Beckenham

Job description

Sales and Lettings Manager - Co-Living Scheme - North Acton - £48,000 + Bonus

Are you ready to embark on an exciting career journey as a Sales and Lettings Manager for a prestigious Co-Living Scheme in North Acton? We are seeking a dynamic, results-driven individual to take the helm of this role and make a significant impact on their high-end property venture.

This is a unique opportunity to join a dedicated team and contribute to the thriving success of their upscale Co-Living Scheme.

Your Responsibilities: As a Sales and Lettings Manager, you will be the driving force behind their success. Your responsibilities encompass a range of exciting challenges, including:


  • Craft and execute a lettings strategy that ensures optimal occupancy and revenue, making waves in the market.
  • Keep a close eye on key sales metrics, identifying trends, concerns, and opportunities. Your insights will be pivotal to their growth.
  • Provide valuable input to enhance revenue and communicate necessary changes to their internal teams and clients.
  • Stay ahead of the curve with competitor analysis and maintain a strong grasp of the wider marketplace.
  • Showcase in-depth product knowledge of their property, ensuring you understand and promote their unique value proposition.

Team, Training, and On-site Activity:

  • Foster team retention by meeting and exceeding targets and ensuring all potential members are actively engaged.
  • Keep a meticulous track of sales metrics to ensure a seamless customer journey through their sales funnel.
  • Collaborate with site teams to ensure proper management of inquiries and adherence to sales processes and policies.
  • Review and provide feedback on the customer sales journey, encompassing everything from show flats to online viewings and social media engagement.
  • Develop innovative approaches to boost enthusiasm within property teams, especially during critical sales periods.
  • Lead and participate in sales meetings, where you can share best practices and suggest improvement opportunities.
  • Skillfully handle objections from sales inquiries and offer support to property and regional teams.
  • Expertly manage the booking system and handle change requests.
  • Work closely with the marketing department to align their efforts and achieve the numbers they're aiming for.
  • Ensure feedback is effectively relayed to the broader revenue and partnerships team.
  • Demonstrate flexibility and seamless collaboration with colleagues.
  • Personally conduct viewings with prospective customers.


  • Take the lead in managing client relationships from a sales perspective, keeping them informed about changes to their strategy and gaining necessary approvals.


  • Identify international agents to support property requirements and collaborate on strategy implementation.
  • Cultivate local relationships with key stakeholders to explore corporate and nominations deals.


  • Prioritise health and safety in line with company policies.
  • Exhibit flexibility and adaptability to changing circumstances.

Your Skills: To excel in this role, you will need to bring:

  • A proven track record in achieving occupancy from within a BTR, Co-Living or PBSA background
  • Strong analytical abilities, including budget management and report writing.
  • Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
  • Excellent presentation skills.
  • The ability to work autonomously, meet tight deadlines, and collaborate effectively within a team.
  • Exceptional organisational and time management skills.
  • Strong negotiation skills.
  • The capability to present to stakeholders when required.
  • Excellent interpersonal skills for effective interaction with people at all levels.
  • A knack for achieving goals and targets within set timescales.

Personal Qualities: We are looking for someone who embodies these personal qualities:

  • A performance and KPI-driven mindset.
  • The ability to motivate, inspire, and engage teams.
  • Self-motivation and a willingness to take the initiative and make decisions independently.
  • A strong sense of ownership for sales performance.
  • A commitment to delivering high standards.
  • A dedication to equal opportunities.
  • Flexibility and adaptability in response to changing circumstances.
  • A positive "can-do" attitude and a rapid ability to add value to the business.

Join Them in North Acton: This is an exceptional opportunity to lead and shape the sales and lettings strategy for a high-end Co-Living Scheme in North Acton. If you are ready to drive success, make a real impact, and work with a passionate team in a dynamic environment, then we want to hear from you.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

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