Job description
Role: Maintenance Operations Manager
Location: Wembley, London
Salary: £50,0000-£60,000 plus Bonus
I'm working with a very establish BTR Owner operator who is on the hunt for a Maintenance Operations Manager to join the team. A chance to work on one of the best build to rent developments in the UK, this is a great opportunity and not one to be missed.
The Role:
To collaborate with the Maintenance Manager in providing a best-in-class building and Maintenance management service for the Residential developments. To manage and co-ordinate the workload of the Maintenance department in delivering the highest quality of customer service whilst ensuring the landlord's assets are maintained in the most cost-effective and efficient manner. Exercising day-to-day control of budgets and departmental work processes and strategy to ensure the department operations are executed as instructed by the company.
Key responsibilities:
- Working closely with the Maintenance Manager, ensure full co-ordination of works and activities required in the department are executed in an efficient and consistent manner
- Responsible for managing and continuously improving processes in relation to key areas of works as required by the department
- Ensuring the highest possible levels of customer service are consistently delivered, to both internal and external customers
- Ensuring that the tech / software systems that have been selected to aid with the department activities are fully utilised and engrained within how the maintenance team carry out their activities.
- Manage maintenance works in the landlord areas in order to ensure the entire building's maintenance needs are fulfilled
- When required, to lead and cover the Maintenance department from time to time in the absence of the Maintenance Manager
About you:
- IT literate with excellent knowledge of MS Office and associated software packages;
- Resilient and able to work in a high pressured environment and able to embrace and adapt to change as the business demands
- Proven track record of implementation and execution of standard operating procedures
- Highly strategic with a proven track record within the Maintenance field
- Excellent verbal, written and organisational skills.
- Excellent customer service capabilities and well presented, emotionally intelligent.
- Proven experience in relevant Building Services roles along with technical, hands-on experience.
- Someone who is a real team player and instils a culture of openness, high integrity and teamwork within their team.
- Good knowledge and understanding of managing contractors and facilities/ maintenance related management contracts.
- Enthusiastic, motivated and a self-starter
Perks of the job:
- Up to 25% Bonus
- Tickets for events at Wembley Park, Wembley Stadium and The OVO Arena, Wembley
- Discounts at shops and restaurants within Wembley Park
- Support for personal development and training
- Access to a Financial Adviser
- Employee wellbeing initiatives
- A calendar of events organised by a social committee
- Two working days a year to spend volunteering for local charities
Kindly proceed by clicking the 'Apply' button. I anticipate the opportunity to engage in further discussions regarding this position.
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