Maintenance Technician

Posted 07 September 2022
SalaryUp to £36750 per annum
LocationCity of London
Job type Permanent
DisciplineReal Estate Management, Operations & Service Delivery
Referenceds2607_1662570287
Contact NameRoss McEwan

Job description

Are you looking for a new challenge to work within a reputable organisation within the Build to Rent sector? If so, this position may be for you.

The maintenance Technician is a key role, ensuring the successful upkeep and standards of any residential building. You will be a front facing team member, providing solutions to residents while delivery an exceptional customer experience.

Key Role Responsibilities:

  • Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
  • Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
  • Maintain a focus on delivering services within agreed budgetary & resource parameters
  • Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
  • Administer all property maintenance & records in accordance with business policies & procedures
  • Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
  • To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary
  • Undertake repair and maintenance tasks to a high quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
  • Understand and respond to health and safety matters in an appropriate & timely manner
  • Moving furniture and heavy items from location to location on site as required
  • Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
  • Co-ordinate Contractors/Suppliers executing minor works contract on site
  • Monitor Sub-Contractors performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
  • Highlight and assist with the management of any community works.
  • Assist the Community Manager in key management ensuring high levels of security at all times.
  • Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
  • Ensure annual checks are carried out for their statutory insurance and qualifications.
  • Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
  • Manage & maintain all statutory testing records, utilising other team members where appropriate
  • Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
  • Practices proper safety techniques in accordance with Company and safe systems of work guidelines
  • Report any incidents or accidents to the Community Manager using the correct system and documentation
  • Review site risk assessments as required with Community Manager.

Experience and Skills:

  • Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
  • Fluent English verbal and written communication skills
  • Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
  • Good team player with strong relationship building and influencing skills
  • Positive approach and ability to work with little supervision
  • Ability to determine cost effective solutions to repairs
  • Contractor & Supplier Supervision skills are desirable
  • Excellent organisation skills with the ability to multi task and prioritise
  • Numerical skills necessary to complete the above activities
  • Flexible approach to work and adaptable to thrive in a changing environment.

If interested, with the relevant experience please submit an updated CV

Apply Now