Job description
Are you looking for a new challenge to work within a reputable organisation within the Build to Rent sector? If so, this position may be for you.
The maintenance Technician is a key role, ensuring the successful upkeep and standards of any residential building. You will be a front facing team member, providing solutions to residents while delivery an exceptional customer experience.
Key Role Responsibilities:
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Communicate effectively with customers, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly
- Maintain a focus on delivering services within agreed budgetary & resource parameters
- Monitor the electronic maintenance reporting system through TCAS or Base 360 daily ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
- Administer all property maintenance & records in accordance with business policies & procedures
- Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning
- To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary
- Undertake repair and maintenance tasks to a high quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
- Understand and respond to health and safety matters in an appropriate & timely manner
- Moving furniture and heavy items from location to location on site as required
- Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
- Co-ordinate Contractors/Suppliers executing minor works contract on site
- Monitor Sub-Contractors performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work.
- Highlight and assist with the management of any community works.
- Assist the Community Manager in key management ensuring high levels of security at all times.
- Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
- Ensure annual checks are carried out for their statutory insurance and qualifications.
- Ensure the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required
- Manage & maintain all statutory testing records, utilising other team members where appropriate
- Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
- Practices proper safety techniques in accordance with Company and safe systems of work guidelines
- Report any incidents or accidents to the Community Manager using the correct system and documentation
- Review site risk assessments as required with Community Manager.
Experience and Skills:
- Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
- Fluent English verbal and written communication skills
- Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
- Good team player with strong relationship building and influencing skills
- Positive approach and ability to work with little supervision
- Ability to determine cost effective solutions to repairs
- Contractor & Supplier Supervision skills are desirable
- Excellent organisation skills with the ability to multi task and prioritise
- Numerical skills necessary to complete the above activities
- Flexible approach to work and adaptable to thrive in a changing environment.
If interested, with the relevant experience please submit an updated CV
Job has Expired