Maintenance Technician - Birmingham

Posted 25 May 2023
Salary£25000 - £30000 per annum + bonus
Job type Permanent
DisciplineReal Estate Management, Operations & Service Delivery
Contact NameRoss McEwan

Job description

Overview of Role:

  • Provide onsite maintenance, communal parts including amenities and external areas
  • Deliver first class customer service
  • Reactive and proactive maintenance tasks as directed by the Facilities Manager
  • Minor joinery, plumbing and maintenance works, painting and touch ups.
  • Planned maintenance tasks including testing of systems and recording all tests
  • Waste management services including bin rotation, weekly pull outs and return
  • Maintain cleaning standards on site-jet washing, cleaning and litter picking
  • Ensure health and safety on site including removing trip hazards and reporting all faults
  • Furniture rotation, assembly and tracking
  • Grounds maintenance including taking care of planters and hard and soft landscaping
  • Preparing apartments during the resident move in/out process
  • Preparation and clean-up of amenities for resident events
  • Reporting and recording all maintenance tasks using systems provided
  • Supporting parcel delivery and management of deliveries to site
  • Submitting material and supply requests to FM
  • Replenishing supplies and maintaining accurate records of equipment on site
  • Consistently deliver the business service standard to residents and all visitors to the building
  • Respond to resident queries within given standard operation procedures s as allocated
  • Carrying out trace and detect of reported maintenance
  • Provide informed and accurate information to residents where required

Knowledge and Skills:

  • Multi skilled in painting, decorating, joinery and minor maintenance
  • Excellent communication skills
  • A strong team player who is happy to assist others to achieve a team goal
  • Ability to work under pressure in a high turnover environment with accuracy and consistency
  • A can-do attitude and willing to go the extra mile
  • Able to work on own Initiative and take responsibility for providing solutions.
  • Excellent customer relations skills, a sense of humor and plenty of energy and enthusiasm
  • Proactive and dynamic, taking ownership of all of core duties
  • Experienced in working to targets
  • Able to deliver multiple tasks and priorities workloads
  • With training, able to use property management software packages.
  • Professional presentation, confident and outgoing nature
  • Well organised and able to problem solve and
  • Works under pressure
  • Act with integrity and professionalism
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