Maintenance Technician - Birmingham

Overview of Role:

• Provide onsite maintenance, communal parts including amenities and external areas
• Deliver first class customer service
• Reactive and proactive maintenance tasks as directed by the Facilities Manager
• Minor joinery, plumbing and maintenance works, painting and touch ups.
• Planned maintenance tasks including testing of systems and recording all tests
• Waste management services including bin rotation, weekly pull outs and return
• Maintain cleaning standards on site-jet washing, cleaning and litter picking
• Ensure health and safety on site including removing trip hazards and reporting all faults
• Furniture rotation, assembly and tracking
• Grounds maintenance including taking care of planters and hard and soft landscaping
• Preparing apartments during the resident move in/out process
• Preparation and clean-up of amenities for resident events
• Reporting and recording all maintenance tasks using systems provided
• Supporting parcel delivery and management of deliveries to site
• Submitting material and supply requests to FM
• Replenishing supplies and maintaining accurate records of equipment on site
• Consistently deliver the business service standard to residents and all visitors to the building
• Respond to resident queries within given standard operation procedures s as allocated
• Carrying out trace and detect of reported maintenance
• Provide informed and accurate information to residents where required

Knowledge and Skills:

• Multi skilled in painting, decorating, joinery and minor maintenance
• Excellent communication skills
• A strong team player who is happy to assist others to achieve a team goal
• Ability to work under pressure in a high turnover environment with accuracy and consistency
• A can-do attitude and willing to go the extra mile
• Able to work on own Initiative and take responsibility for providing solutions.
• Excellent customer relations skills, a sense of humor and plenty of energy and enthusiasm
• Proactive and dynamic, taking ownership of all of core duties
• Experienced in working to targets
• Able to deliver multiple tasks and priorities workloads
• With training, able to use property management software packages.
• Professional presentation, confident and outgoing nature
• Well organised and able to problem solve and
• Works under pressure
• Act with integrity and professionalism