New Homes Customer Care Coordinator

Posted 22 June 2022
Salary£23000 - £27000 per annum + + Benefits
LocationWoodbridge
Job type Temporary
DisciplineProperty Sales, Lettings & Customer Care
Reference35353534_1655910931
Contact NameEmma Hayden

Job description

Do you naturally thrive in a pacy environment?
Are you consistently meticulous and thorough in your work?

We are seeking a highly organised individual with exceptional attention to detail, unrivalled customer service skills, and extensive property knowledge.

This is an exciting position for those looking to grow their experience within the property field. You will be joining a collaborative, close knit team assisting a 4-star house builder.

Responsibilities:

  • Handling customer queries with meticulous attention to detail
  • Liaising with various stakeholders to ensure customer queries are resolved and repairs are scheduled efficiently
  • Issuing and following up to defect notifications
  • Maintenance of files, logs and database
  • Dealing with the 2 year warranty period

Requirements:

  • Minimum 1 year experience in the property industry
  • 2 years experience with as a Customer Service Agent
  • Exceptional IT skills

Interested in hearing more? Please apply below or call Emma Hayden on 02030566285.