New Homes Customer Service Coordinator

Posted 09 August 2022
Salary£30000 - £31000 per annum + company benefits
LocationCity of London
Job type Permanent
DisciplineNew Homes, Estate Agency & Mortgages
ReferenceAM/01/02_1660062806
Contact NameAlice Murray

Job description

  • Do you want to work in kind of office where all (including your dog) are welcome?

  • Like having your Fridays to work from home?

  • Keen to secure a role that can lead to real progression for a career with a luxury property builder?

Benefits:

- £30k starting salary

- Hybrid working, Fridays WFH.

- Warm, friendly office environment. Dogs and pets welcome!

An opportunity to work with mid-size housing developer and family-run business in South London has arisen for a customer-focused, organised and driven individual looking for their next career move.

What would you be doing?

The purpose of this role is to ensure the smooth running of the aftercare process once home buyers have purchased their new property, often for the first time.

You'll need to ensure you can following admin processes and procedures within strict time frame, and ensure any issues or repairs that need addressing are recorded accurately.

You'll be responsible for managing incoming tickets and queries from customers, being the initial point of contact for the company. Excelling in providing a positive and memorable experience will play a big part!

What is needed?

  • Experience of the property sector to some capacity - e.g. you may have worked as an administrator for a lettings group, as an estate agent looking to free up your weekends, or assisted in property management.

  • Confident and clear communication skills, both in written and verbal.

  • Strongly capable with use of Microsoft programmes, specifically Outlook and Excel.

Hours

Monday - Friday, 9 - 5pm

Apply Now