New Homes Customer Service Coordinator (Mat. Cover FTC)

Posted 09 August 2022
Salary£23000 - £30000 per annum + company benefits
LocationEaling
Job type Permanent
DisciplineNew Homes, Estate Agency & Mortgages
ReferenceAM/01/02_1660062835
Contact NameAlice Murray

Job description

  • Are you experienced in property aftercare and keen to secure a role that can lead to real progression?

Salary: £23,000- 30,000 dependent on experience plus company benefits.

Maternity cover (FTC)

Why this company?

A 5 star house builder, our client has built upon a reliable and award winning reputation for providing stellar customer service to home buyers. An excellent addition to a CV for someone who is junior and wanting elevation in their property career.

What would you be doing?

The purpose of this role is to ensure the smooth running of the aftercare process once home buyers have purchased their new property, often for the first time.

You'll need to ensure you can following admin processes and procedures within strict time frame, and ensure any issues or repairs that need addressing are recorded accurately.

You'll be responsible for managing incoming tickets and queries from customers, being the initial point of contact for the company. Excelling in providing a positive and memorable experience will play a big part!

What is needed?

  • Experience of working in customer service for a new homes developer, housing association or council.
  • Confident and clear communication skills, both in written and verbal.
  • Strongly capable with use of Microsoft programmes, specifically Outlook and Excel.

Hours

Monday - Friday, 9 - 5pm

Hybrid working supported.

Want to learn more? Get in touch today.

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