New Homes Customer Service Coordinator - Walthamstow

Posted 05 January 2023
Salary£30000 - £35000 per annum + company benefits
Job type Permanent
DisciplineNew Homes, Estate Agency & Mortgages
Contact NameAlice Murray

Job description

  • Feeling under-valued in your current property customer care position?
  • Want to make a change that means you're more likely to reach that promotion in 2023?

An opportunity to work with an esteemed, mid-size housing developer has arisen for a customer-focused, organised and motivated individual looking for their next career move.


  • £30-35k salary (per annum)
  • A minimum of 26 days holidays which increases with length of service
  • Company private medical scheme (and more corporate benefits).
  • Real opportunity to accelerate your career for a boutique developer.

What would you be doing?

The purpose of this role is to ensure the smooth running of the aftercare process once home buyers have purchased their new property, often for the first time.

You'll need to ensure you can follow admin processes and procedures within strict time frame, and record any issues or repairs that need addressing swiftly.

What is needed?

  • Access to a car and clean driving license.
  • Experience of the property sector - e.g. you may have worked as an administrator for a lettings group, as an estate agent looking to free up your weekends, or assisted in property management.
  • Clear communication skills, both written and verbal.
  • Capable with use of Microsoft programmes, specifically Outlook and Excel.


Monday - Friday, 9 - 6pm. You'll be mainly based on site when not in the office, so access to a car is essential.

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