Job description
Are you a critical thinking, problem solver? Are you conscientious when carrying out your work? Do you have an in-depth understanding of the process of New Homes Sales?
This role may be the one for you!
We are recruiting on behalf of one of the biggest, most established property developers in the UK, who are actively seeking a Customer Support Coordinator to assist their ever-growing team.
Ultimately, the right candidate will be the point of contact for customer's New Homes queries, liaising directly with the relevant stakeholders, guaranteeing admin processes and procedures are tight-knit and recorded correctly on their CRM system.
Responsibilities:
Handling customers home queries with meticulous attention to detail
Liaising with various stakeholders to ensure customer queries are resolved and repairs are scheduled efficiently
Issuing and following up to defect notifications
Maintaining files / logs / databases / CRM systems
Requirements:
Minimum 1 year experience in the property industry (ideally New Homes)
Minimum 2 years customer-service experience
Excellent communication and interpersonal skills
Exceptional customer service skills
Start ASAP
Perks:
Flexible hybrid working pattern - 2 days from home, 3 days in office
No weekends! Monday-Friday position
Working for one of the UK's most established property developers
Job has Expired