New Homes Customer Support Coordinator - South Hertfordshire

Posted 05 April 2022
Salary£25000 - £27000 per annum + Hybrid Working
LocationBorehamwood
Job type Temporary
DisciplineNew Homes, Estate Agency & Mortgages
Reference35353534_1649178720
Contact NameEmma Hayden

Job description

Are you a critical thinking, problem solver? Are you conscientious when carrying out your work? Do you have an in-depth understanding of the process of New Homes Sales?

This role may be the one for you!

We are recruiting on behalf of one of the biggest, most established property developers in the UK, who are actively seeking a Customer Support Coordinator to assist their ever-growing team.

Ultimately, the right candidate will be the point of contact for customer's New Homes queries, liaising directly with the relevant stakeholders, guaranteeing admin processes and procedures are tight-knit and recorded correctly on their CRM system.

Responsibilities:

  • Handling customers home queries with meticulous attention to detail

  • Liaising with various stakeholders to ensure customer queries are resolved and repairs are scheduled efficiently

  • Issuing and following up to defect notifications

  • Maintaining files / logs / databases / CRM systems

Requirements:

  • Minimum 1 year experience in the property industry (ideally New Homes)

  • Minimum 2 years customer-service experience

  • Excellent communication and interpersonal skills

  • Exceptional customer service skills

  • Start ASAP

Perks:

  • Flexible hybrid working pattern - 2 days from home, 3 days in office

  • No weekends! Monday-Friday position

  • Working for one of the UK's most established property developers

Apply Now