Operations Assistant

Posted 01 July 2024
Salary£20000 - £30000 per annum
Job type Permanent
DisciplineCorporate Services & Business Support
Contact NameRoss McEwan

Job description

About the role

We need someone to grow into the role of Operations Assistant. You will need to work in an organised manner and proactively to provide administrative assistance to the business. You will be required to resolve customer queries for our key service via customer liaison and eventually become more comfortable working with our bespoke software suite. Training will be provided

Key Role Responsibilities:

  • Assist head of operations with administrative tasks
  • Assisting with scheduling and support of client installs
  • Manage client facing support tickets system
  • Provide support with system configuration / distribution
  • Occasional client support on the phone / online

Experience & Skills:


  • Proficient in Microsoft Outlook, Excel and Word
  • Keen interest in IT systems
  • Problem solving skills
  • Excellent communication skills
  • Strong customer service skills
  • Ability to learn and adapt to new software applications
  • Ability to work as part of a team


  • Previous project management experience