Portfolio Manager - Student Accommodation

Are you looking for an exciting opportunity to lead and manage a fast-growing property portfolio? Our client, the largest provider of second and third-year housing in the UK, is seeking a skilled and experienced Portfolio Manager to join their team.

Responsibilities:

• Lead the letting, management, and customer service team for the property portfolio.
• Ensure financial and operational performance meets or exceeds planned targets and budgets.
• Manage the integration of new acquisitions into the business.
• Maintain high standards of appearance and presentation for all properties.
• Develop and motivate a network of ambassadors and agents to achieve letting and financial objectives.
• Ensure compliance with statutory, industry code, and best practice requirements.
• Strengthen adherence to existing operational processes and standards.
• Organize and manage the annual tenant handover process each summer.
• Support the implementation of new digital business processes.
• Lead performance improvement projects and initiatives.
• Address and resolve escalated issues and complaints efficiently.
• Research, monitor, and report on market activity in existing and target cities.
• Carry out any reasonable requests from the senior management team and work flexibly across the organization as required.

Experience and Skills:

• Strong leadership and people management skills.
• Excellent organization and time management skills.
• Strong budget management credentials and accountability.
• Advanced communication and institutional quality reporting skills.
• Committed to providing excellent customer service.
• Able to manage multiple projects concurrently.
• Experience in HMO and/or purpose-built student housing sector preferred.
• 2 years of property management experience preferred.

Further Details:

• Full-time and permanent, immediate start available.
• Hours: 9:00am - 6:00pm Monday to Friday with ability to work flexible hours (including some weekends especially during mid-June to mid-August).
• Full UK driving license required.
• Location: Field-based.
• Discretionary annual bonus.
• Company phone and laptop provided.