Property Administrator - Wandsworth

Job Advert: Property Administrator

Location: Wandsworth, London

Salary: £28,000 - £30,000 per annum

Are you a detail-oriented and organised individual with a passion for the property industry? Join a renowned home developer as a Property Administrator and contribute to the successful management of prestigious properties in Wandsworth, London. As a valued member of the team, you will play a vital role in ensuring the smooth running of property operations, providing essential administrative support to various departments.

Key Responsibilities:

1. Administrative Support:

   • Assist with general administrative tasks such as managing phone calls, emails, and correspondence.
   • Prepare and distribute documents, contracts, and reports as required.
   • Maintain accurate records, databases, and filing systems for efficient data management.
   • Coordinate and schedule meetings, appointments, and property viewings.
   • Support the team with any ad hoc administrative tasks as needed.

2. Lease and Tenancy Management:

   • Facilitate the leasing process by preparing and reviewing lease agreements, ensuring compliance with legal and company requirements.
   • Maintain tenant records, including lease renewals, rent payments, and tenant communication.
   • Assist with tenant move-in and move-out procedures, including property inspections and inventory checks.
   • Handle tenant inquiries, requests, and complaints promptly and professionally.
   • Collaborate with the accounts department to ensure accurate rental collection and financial records.

3. Property Maintenance and Repairs:

   • Liaise with contractors, suppliers, and property management teams to schedule and coordinate maintenance and repairs.
   • Respond to tenant maintenance requests, prioritise and escalate issues as necessary.
   • Monitor and follow up on maintenance progress to ensure timely completion.
   • Keep accurate records of maintenance activities, expenses, and warranties.

4. Communication and Customer Service:

   • Maintain regular communication with tenants, addressing queries, concerns, and providing updates.
   • Provide exceptional customer service by promptly and professionally responding to inquiries from tenants, prospective tenants, and stakeholders.
   • Build and maintain positive relationships with tenants, contractors, and other internal and external stakeholders.

Qualifications and Skills:

• Proven experience in an administrative or property-related role, preferably within the real estate industry.
• Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Effective communication skills, both written and verbal.
• Knowledge of property management systems and databases is advantageous.
• Familiarity with relevant legislation and regulations in the property industry.
• Ability to work independently as well as collaboratively within a team.
• Customer service-oriented mindset with a proactive and positive approach.

If you possess exceptional administrative skills and a passion for the property industry, we invite you to apply now and take the next step in your career.