Property Management Team Leader

Posted 25 February 2023
Salary£35000 - £45000 per annum + bonus & benefits
Job type Permanent
DisciplineProperty Sales, Lettings & Customer Care
Contact NameSophie Whitelock

Job description

The Company:

London based Real Estate Agency specialising in new build developments with national and global property developers.

They look after circa 5000 homes across London, Hong Kong and Singapore.

The Position:

As the Property Management Team Leader you will be responsible for maintaining the quality and services of apartments in portfolios managed by the team, assisting with day-to-day queries, and supporting the team.

Key Responsibilities:

  • Direct management of team (5-8 Property Managers, Senior Property Managers and Trainee Property Managers)
  • HR responsibilities include; staff attendance (holidays, sickness, punctuality), time management.
  • Effectively manage all team members KPIs, monthly one-to-ones, probationary appraisals, promotions and pay rises.
  • Conduct daily morning meetings with Property Managers
  • Helping the team to retain business and generate new leads
  • Manage a small portfolio of properties
  • Build and maintain relationships with Heads of Department and front offices
  • Handle and respond to complaints

The Benefits:

Hybrid (remote) working, 25 Days holiday, plus bank holidays, with more for long service and an extra day on your birthday, Private healthcare, Team and Company socials, Time off for Charity work, Paid NFoPP Qualification, Quarterly KPI Bonuses.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.