Property Manager

Posted 28 June 2024
Job type Permanent
DisciplineEstate Agency, Property Sales, Lettings & Customer Care
Contact NameRenee Orr

Job description

Job Description: Property Manager - Summertown, Oxford

Our client has been recognised as one of the most highly regarded independent residential estate agencies in Oxfordshire. With a commitment to providing a bespoke, professional, and honest service, they have established a stellar reputation.

Role Overview: Our client is looking for a dedicated and experienced Property Manager to manage a portfolio of residential lettings properties in Summertown, Oxford. The successful candidate will ensure that all maintenance issues are resolved efficiently, maintaining high levels of landlord and tenant satisfaction. A valid UK driving licence and access to your own car are essential for this role. Mileage is reimbursed at 45p per mile.

Key Duties and Responsibilities:

  • Maximise current and future income opportunities through property refurbishments.
  • Investigate and resolve queries and complaints from landlords and tenants.
  • Stay up-to-date with legislative changes and health & safety compliance.
  • Manage the upkeep and maintenance of a portfolio of residential properties.
  • Build and maintain excellent relationships with landlords and tenants.
  • Conduct property visits and complete appropriate reports, liaising with landlords to provide relevant advice.
  • Ensure properties are prepared for tenants, including gas and electrical safety checks, key management, pre-tenancy cleaning, and appliance checks.
  • Manage deposit returns within legal timescales and resolve any issues between parties.
  • Ensure properties remain legally compliant and well-maintained by tenants.
  • Liaise and build relationships with third-party suppliers.
  • Check invoices against work orders and arrange payments to contractors.
  • Maintain high standards of communication with landlords and tenants.
  • Negotiate dilapidation compensation for landlords.
  • Work closely with Accounts to manage rent arrears.

Skills, Abilities & Personal Characteristics:

  • Proven track record in a Property Management environment.
  • Previous experience as a Property Manager is essential.
  • Ability to handle difficult situations professionally and empathetically.
  • Ability to act quickly and decisively.
  • Excellent problem-solving and organisational skills.
  • Highly motivated with a strong knowledge of the industry.
  • Basic understanding of heating, hot water systems, plumbing, and electrical systems.
  • Knowledge of residential property legislation and compliance.
  • Excellent time management skills.
  • Valid UK driving licence and access to own car.
  • Excellent verbal communication skills, both by telephone and face-to-face.
  • Strong written communication skills.
  • Excellent personal presentation and conduct.
  • Proficient IT skills, including knowledge of MS Office.
  • Ability to remain calm under pressure.
  • Strong negotiation and active listening skills.
  • Methodical approach to work.
  • Ability to multitask and prioritize workload.
  • Ability to build effective relationships using diplomacy and tact.


  • Progressive career opportunities.
  • Pension scheme.
  • Summer and Christmas parties.
  • Company events.
  • Owner-managed offices with a great work ethic.
  • Excellent holiday package.

Working Hours:

  • Full Time
  • Monday to Thursday: 8.45am - 5.30pm
  • Friday: 9am - 4.30pm

If you are a proactive and experienced Property Manager looking to join a reputable and dynamic team in Summertown, Oxford, please submit your CV!