Job description
Are you ready to take your property management career to the next level? We're seeking a dynamic and passionate Property Manager to oversee two exciting Build to Rent schemes, one nestled in the heart of Wolverhampton and the other in vibrant Derby. As a Property Manager in the thriving Build to Rent sector, you'll have the opportunity to make a lasting impact and carve out a rewarding career path.
Key Responsibilities:
Customer Service:
- Go above and beyond to foster a sense of community among residents and visitors.
- Promote resident satisfaction by addressing inquiries, maintenance requests, and concerns promptly.
- Host engaging resident social events, enhancing the sense of community.
- Build relationships with local businesses, strengthening ties with the community.
Lettings:
- Maintain full rental occupancy through renewals and effective advertising.
- Manage the letting process from offer acceptance to tenant move-in.
- Prepare tenancy agreements and ensure compliance with company procedures.
- Review tenancy applications and report findings.
- Co-coordinate move-in and out inventories.
Property Management / Health & Safety:
- Ensure the property meets safety, cleanliness, and appearance standards.
- Contribute to operational budgets and seek efficiency.
- Stay informed about industry changes and initiate updates as needed.
- Manage H&S compliance, risk assessments, and emergency preparedness.
People:
- Lead on-site team members, fostering teamwork and achievement.
- Ensure effective credit control and billing processes.
- Manage supplier and contractor relationships.
Reporting:
- Prepare customer and building data reports.
- Monitor and report on KPI targets.
- Attend meetings and online calls, providing thorough minutes.
Core Competencies:
- Provide unrivalled customer service to all stakeholders.
- Knowledge of legal regulations, requirements, and best practices.
- Strong understanding of risk controls and processes.
- Effective workload management and prioritisation.
What's on offer:
- Competitive salary and performance-based bonuses.
- Professional development opportunities within the growing Build to Rent sector.
- A supportive team environment that values innovation and collaboration.
- The chance to make a real difference in the lives of our residents and the local community.
Requirements:
- Previous property management experience is preferred.
- A commitment to delivering exceptional customer service.
- Strong organisational and communication skills.
- Knowledge of property regulations and health and safety standards.
- Ability to thrive in a dynamic, fast-paced environment.
If you're passionate about delivering exceptional customer service and ready to embrace the future of property management, we want to hear from you. Apply now and unlock your career potential!
We work as one
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.
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