Reception Manager

Posted 21 November 2022
SalaryUp to £45000 per annum
Job type Permanent
DisciplineReal Estate, General Practice & Investment ​
Contact NameAlex King

Job description

Our client is a leading European real estate investor mainly active in the offices, residential, retail, leisure, and logistics market. An opportunity has arisen for a Reception Manager to join the UK team. This role encompasses a range of responsibilities outlined below and requires someone who has experience in each of these areas.

Reception Duties

  • Acting as a first point of contact as front of house
  • Dealing with enquiries: walk-ins and telephone
  • Meet and greet guests for meetings
  • Offering and preparing refreshments for guests


  • Setting up screens in meeting rooms for video conferencing
  • Dealing with any IT technical issues and reporting to IT support
  • Ordering new IT equipment for the office and new joiners
  • Refilling printers with paper and toner
  • Mobile support

Facilities Management

  • Dealing with suppliers and contractors i.e., gardeners, electricians, cleaners
  • Scheduling ad-hoc remedial works and regular maintenance for the office and courtyard
  • Keeping track of provision of keys and organising spares


  • Ordering and preparing catering for lunch meetings
  • Maintaining required standards of the office and meeting rooms
  • Cleaning meeting rooms in preparation for meetings which follow
  • Replenish water in meeting rooms throughout the day
  • Fill up fruit bowls around the office for staff
  • Distribute milk to all fridges in the office

Administrative Responsibilities

  • Booking and arranging restaurants, travel, transport, and accommodation
  • Organising couriers for collection and drop-off
  • Assist PA and team with diary management: managing diaries and organising meetings and appointments
  • Processing invoices and reconciling credit card expenses in an accurate and timely manner
  • On-boarding process with new starters
  • Off-boarding process with leavers
  • Renew insurance policies i.e., mobile
  • General admin: binding, printing, sorting, and sending post
  • Tracking staff birthdays and arranging a card and present
  • Ordering stationery and drinks for both the office and Marketing Suite
  • Decorating the office and Marketing Suite dependent on the Season
  • Other miscellaneous tasks and responsibilities as required to support the Managing Director

Required Skills and Experience

  • Great accuracy and attention to detail and will be highly organised with the ability to be proactive and take the initiative
  • Strong communications skills
  • Discretion and trustworthiness
  • Flexibility and adaptability
  • Ability to work under pressure and to deadlines
  • Calm and professional manner
  • Quick learner, problem solver and logical thinker
  • Love being at the heart of a business
  • On top of your game in terms of scheduling and overseeing diaries
  • Experience in hospitality