Job description
Our client is in need of a super-efficient & diligent Repairs Coordinator to join their team in Oxted, on a fixed-term contract to cover maternity leave.
As a Repairs Coordiantor, you will be responsible for sorting any issues that arise with the properties; directing people appropriately and resolving customer complaints. You will work as part of a hardworking team to deliver exceptionally responsive repair services to customers, liaising with contractors, colleagues, and customers.
Our client would like someone who is confident and can work independently but is able to communicate and work as part of a wider team. You should be able to pick up information and learn quickly and use your initiative. You should also have a great telephone manner, quick on the computer and the ability to keep calm under pressure whilst still being able to deal effectively and efficiently with a variety of issues and customers.
This role is PERFECT if you love to 'crack on' and get your head down; also if you enjoy working in a varied and fast-paced environment. In order to be suitable for this position, you must be available ASAP and with some level of understanding of a Repairs Coordinator role. A background working as a maintenance coordinator or call center for a plumbing, or electrical company would be ideal!
Main Responsibilities:
- Handle customer queries to deliver a right-first-time repairs service
- Liaise with appropriate departments to ensure customer queries are resolved and repairs are scheduled efficiently
What will you bring:
- Exceptional Customer service skills
- Proficient use of MS office packages, and Dynamics
- Well organised with the ability to work under pressure
What's on offer
- Up to £30 salary
- 6 months of work paid weekly + holiday pay and discounts through our payroll
- 35 hours per week
- ASAP start (beginning of July)
Job has Expired
