Resident Service Assistant (East London)

Posted 09 July 2024
Salary£26000 - £28500 per annum + discretionary bonus + progression
LocationBarking and Dagenham
Job type Permanent
DisciplineProperty Management & Operations
ReferenceDS09_1720537283
Contact NameRoss McEwan

Job description

Deverellsmith are working in collaboration with a well known brand in the BTR space, who are seeking an Resident Service Assistant (RSA) to join their East London team.

If you have experience in some aspect of property management and customer service this could be a strong fit.

Responsibilities Include:

  • Managing Inventories
  • Processing move outs and liaison with departing residents
  • Inspection of the properties
  • Maintenance Management
  • Liaison with maintenance contractors responsible for apartment maintenance
  • Liaising with residents and arranging appointments to visit apartments as required
  • Taking enquiries via phone and via help desk ensuring that all resident's needs are addressed promptly
  • Assisting in managing arrears
  • Ensuring tenancy and apartment compliance
  • Managing Deposits

If you are interested in applying, please send an updated CV

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