Senior Resident Services Manager - London BTR

Posted 02 May 2023
Salary£38000 - £42000 per annum + 10% bonus
LocationEast London
Job type Permanent
DisciplineProperty Management & Operations
ReferenceDS02052023_1683038515
Contact NameChe Moniz

Job description

Do you want to be an integral part of TWO exciting residential buildings in London?


Do you want to join a company with a huge presence in the build to rent space?


Do you want to join a company which constantly offers employees development & progression?

We are looking for a competent and enthusiastic Senior Resident Services Manager to assist with the operations of two BTR residential schemes in East London.

The role works 40 hours per week, fully flexible across all days. Shift patterns 8am - 5pm may vary.

About the developments

These developments consist of 125 and 150 beautifully designed residential apartments in a large-scale scheme with high quality amenities for residents to use.

About the role

We are looking for a competent and enthusiastic Senior Resident Services Manager to assist with the operations of two BTR residential schemes in East London.


The Senior Resident Services Manager will provide world class customer service, operational excellence, along with onsite lettings and property management services. The role is based full time on-site, reporting to the General Manager.

About you

Customer service is central to this role; you will need to enjoy working with people and be passionate about the opportunity to deliver experience.

Experience in a customer facing role is key and knowledge of the lettings process.

What you get in return

You will be working with a well-established BTR operator in this space.

You will work with an exceptional team both on site and the wider business.

You will receive an exceptional salary and benefits package.

We work as one

The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward.

If this role seems of interest to you, please do not hesitate to contact us:

E: T: 07956956265