Title: Pre-Tenancy Administrator

Location: Chelsea

Salary: £32,000 - £35,000 per annum

Start date: ASAP

Contracted hours: 9am-6pm Monday to Friday (No weekend working)

Job description:

• Overseeing the tenancy progression process for both tenants and landlords across our branches
• Communicating daily with tenants and landlords, handling the pre-tenancy phase of the lettings process
• Managing the Lettings Database and client records accordingly
• Coordinating with branches to ensure all tenancy contract details are accurate and complete
• Maintaining regular contact with landlords and potential tenants to verify that all contract information is correct, complete, and well-understood
• Managing pre-tenancy tasks, including scheduling necessary requirements like gas and electrical certifications, inventories, check-ins, and professional cleaning when needed
• Distributing relevant documentation to tenants, landlords, and branches
• Handling tenant references to ensure all prospective tenants are fully screened as required
• Organising and managing all lettings documentation, including following up to ensure completed and signed documents, safety certifications, and references are obtained
• Ensuring receipt of move-in payments and payments for pre-tenancy procedures
• Managing fee invoicing as needed
• Overseeing deposit registration, ensuring all security deposits are registered in compliance with current regulations

Requirements:

• Previous experience in a Pre-Tenancy position (ideally over 2 years)
• Confident and approachable personality
• A team player attitude
• Dependable, reliable and honest individual
• Impeccable organisation and ability to prioritise tasks from multiple seniority sources
• Ability to take initiative and ownership of role and its responsibilities
• Friendly manner in actioning all tasks and ability to remain calm even when under pressure
• Ability to practice discretion when handling confidential matters between clients

Please apply if interested.

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