Posted 21 days ago
Residential development customer care
Project Sales Operations Manager - High-End Development
Location
Surrey
Salary
£55000 - £60000 per annum + bonus & corporate benefits
Job Type
On Site
Job Reference
TJA/77394_1748464790
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Salary: £55,000 - £60,000 + performance bonus
Working Pattern: Tuesday to Saturday (Monday to Friday also considered)
Location: On-site at a major Surrey development

Be the Anchor of a Landmark Development

My client are seeking an experienced and detail-obsessed Project Sales Operations Manager to become the operational heartbeat of one of the most exciting and complex residential developments in Surrey.

This isn't a sales role - it's ideal for someone who thrives on structure, process, and problem-solving. You'll be embedded within the development, acting as the first point of contact for the on-site team and ensuring every operational detail runs seamlessly from pre-launch through to handover.

Blending contemporary new-build apartments with the elegant restoration of a historic building, this landmark development will feature private courtyards and high-spec homes ready for occupation from 2027.


What You'll Be Doing

  • Be the go-to expert on-site - fully immersed in the scheme layout, specifications, phasing, and day-to-day operations

  • Support the on-site sales team - answering operational questions, identifying challenges, and offering solutions

  • Own the smooth running of the sales environment - from documentation and customer journey to reporting and systems

  • Handle sales progression tasks - manage choices, liaise with solicitors, and oversee post-reservation processes

  • Work closely with senior stakeholders and ensure the sales function is always equipped and informed

  • Provide continuity and consistency across all phases of the development lifecycle


What We're Looking For

  • Experience in a Project Sales Manager, Sales Operations, or customer experience-led role within a residential developer

  • Ideally familiar with refurbishment or complex heritage schemes

  • A natural organiser and communicator who enjoys being at the centre of a busy team

  • Strong administration and coordination skills - highly organised and detail-driven

  • Proactive, solution-focused mindset with a passion for customer and team support

  • Comfortable being embedded within a project and representing it with professionalism at all times


What We Offer

  • £55,000 - £60,000 base salary + performance bonus

  • Tuesday to Saturday working pattern (Monday to Friday considered for the right person)

  • Join the team ahead of full launch, giving you ownership and visibility from day one

  • Long-term opportunity across a multi-phase development due for completion from 2027

  • A career-defining role on a truly special scheme


Looking for a role where you can truly own the detail and make a difference every day?
Apply now to become a key player in one of Surrey's most exciting residential projects.

Apply for this job today

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Tabitha Allingham
Tabitha Allingham
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