Role: Maintenance Operative

Locations: Static roles available in Westminster OR Tower Bridge OR Kings Cross

Salary: £34,000

Hours: 37.5 hours per week. Maintenance Operative work 5 days out of 7, between the hours of 7:30am - 8:30pm. You will be required to work weekends and bank holidays on a rota basis.

I have been instructed to work on a Maintenance role that provides a clear path for progression. Founded in 2009 this Student accommodation company are on a serious growth path and are looking to add to their fantastic team. With plans to double in size this is a real exciting time to join this company with a great progression pathway.

The Role:

• Manage day-to-day reactive and preventative maintenance.
• Identify and rectify maintenance issues, such as unblocking sinks and showers, and repairing damaged paintwork.
• Ensure a secure, comfortable, and safe environment, taking pride in the property's appearance.
• Conduct checks and building walks, logging observations on an iPad.
• Inspect communal areas, plant rooms, corridors, and residents' rooms, recording and completing any follow-ups
• Collaborate with Customer and Night Teams to achieve the best results and solutions for residents, 24/7.
• Respect residents' privacy and personal information, with training provided on GDPR.
• Provide excellent customer service.
• Learn and adhere to processes to ensure the safety of residents and colleagues.

Being Part of the Team

• Work with the Maintenance Manager/Supervisor to ensure maintenance records and property documentation are accurate and up-to-date.
• Participate actively in monthly team meetings, making constructive contributions.
• Support the onboarding of new colleagues by answering questions and sharing knowledge.
• Undertake specific training to enhance skills, including training on bespoke IT resident reporting systems and processes.
• Handle issues or incidents and call emergency services when needed.
• Assist on-site contractors to ensure work completion and maintain health and safety procedures.
• Prioritize Health & Safety and Fire Safety, reporting any unsafe conditions.

Qualifications and Skills:

• Experience in Facilities/Estates/Maintenance with a proven track record of maintaining assets to a high standard.
• Ability to help residents have the best experience.
• Sensible and calm under pressure with a positive attitude.
• Welcoming to visitors and contractors.
• Good common sense and problem-solving skills.
• Pride in appearance and communication.
• Ability to organize and complete tasks within set time frames.
• Excellent time-keeping and flexibility.
• Good computer literacy.
• Experience with large plants, BMS systems, or mobilizing/opening new buildings is advantageous.

If this sound interesting to you please apply or send me an email to find out more.