Job Title: Tenancy Progressor
Location: Shoreditch
Salary: £30,000 - £35,000 (DOE) + 1 day wfh, late starts and early Friday finishes!

About the Company:

My client is an independent estate agency located in the heart of Shoreditch. With over 50 years of combined experience, they provide a personalised and professional service, handling some of London's most unique and sought-after properties. They have a lovely office in buzzy Shoreditch with a roof terrace.

The Role:

They are seeking an experienced Tenancy Progressor with expertise in Reapit to ensure smooth tenancy operations. The role also involves managing a small portfolio of residential properties, providing exceptional service to landlords and tenants.

Key Responsibilities:

• Set up and renew tenancies using Goodlord & Reapit.
• Prepare and send tenancy agreements and terms of business for electronic signature via Goodlord & Adobe Sign.
• Conduct Right to Rent checks for tenants.
• Ensure all compliance documents (EPCs, Gas Safety, EICRs) are up to date.
• Coordinate maintenance, cleaning, and pre-tenancy preparations.
• Register deposits with the Tenancy Deposit Scheme (TDS).
• Manage end-of-tenancy processes, including deposit returns and check-out reports.
• Organise and review inventory check-ins/check-outs.
• Arrange key cutting for properties.
• Oversee general property management for a small portfolio.
• Conduct quarterly property inspections for managed properties.
• Handle landlord and tenant queries, ensuring a high standard of service.

Requirements:

• Essential: Previous experience as a Lettings Administrator.
• Essential: Proficiency in Reapit.
• Desired: Property management experience (but not essential).
• Strong organisational skills to manage multiple responsibilities.
• Excellent verbal and written communication with a client-focused approach.
• High attention to accuracy and detail.
• Ability to work collaboratively within a team.

Benefits:

• 9:30 starts! Finishing at 6pm with early Friday finishes
• 1 day wfh
• Salary up to £35K (dependent on experience).
• Opportunities for professional development & training.
• Gym membership.

This is an exciting opportunity to join a dynamic and growing agency in a vibrant part of London. If you have the required experience and are looking to progress your career, apply now!

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