Customer Data Validation Specialist - Hybrid - Central London

Location: St Paul's, London (Hybrid - 3 days in office / 2 days WFH)

• £26,000 - £30,000 / hourly rate, paid weekly
• Start Date: 2nd February 2026
• Contract: 3 - months minimum

About the Role

Got a keen eye for detail and ready to launch your property career?

Our client is launching a new customer portal and needs immediate support to ensure customer data is accurate, consistent, and ready for go-live.

Why This Role?

• Working for one of the biggest commercial landlords in the UK, you'll gain genuine and invaluable exposure to roles within the sector.

• Hybrid working, with at least two days remote.

• Supportive project leadership, you'll be trained up in your first week with regular check-ins on the project.

• Ideal for someone looking to:

  • Build data, systems, and stakeholder experience

  • Get a foot in the door in commercial property (explicit experience in this field not required).

This is a hands-on, high-impact contract role, focused on cleaning and validating customer data across multiple sources, working closely with Property Managers and contacting customers directly where needed.

This is a hands-on role for someone who takes ownership, works through problems, and completes a defined body of work (c. 1,600 records) without needing close supervision.

Key Responsibilities

• Review, analyse, and cleanse customer data held across spreadsheets and systems - you'll be no stranger to mastering Excel!
• Identify missing, incorrect, or inconsistent contact information; you're a stickler for any typos, spelling mistakes, or missed info (e.g. email/phone mismatches)
• Liaise confidently with Property Managers and Facilities Managers to resolve queries.
• Contact customers directly to confirm or update details when required, and managing expectations - a warm phone manner needed.
• Maintain high standards of data accuracy and documentation.
• Triage varied queries and prioritise effectively.
• Support wider administrative or renewal-related tasks if capacity allows.

Skills & Experience

• Strong Excel and spreadsheet data handling skills.
• Proven experience in data clean-up, validation, or database hygiene.
• Comfortable interpreting messy or incomplete datasets.
• Confident and professional on the phone.
• Able to manage stakeholders who are time-poor.
• Highly organised, self-motivated, and detail-driven.
• CRM exposure beneficial but not essential.
• Property experience not required.

Sound like this could be for you? Apply today for more information and interview details.