Role OverviewOur client is a global real estate investment and operating company with a substantial UK residential BTR portfolio, currently expanding with a clear strategic focus on operational excellence and regulatory leadership.With the Renters' Rights Act reshaping the regulatory landscape - particularly around Section 13 rent challenges - the business is centralising expertise to ensure a consistent, defensible and fair approach to market rent determination across the portfolio.Sitting within the Investment team, the Rent Review &amp; Tribunal Analyst is a newly created pivotal role supporting the Revenue Management function to oversee rent challenges referred to the First-tier Tribunal (FTT) Property Chamber, ensuring high-quality evidence preparation, robust market analysis, and strong regulatory compliance.This role blends analytical depth, regulatory insight, and operational coordination, acting as an internal specialist who supports the business in protecting income integrity while removing Tribunal involvement from on-site teams. You will build the rent evidence framework, manage case preparation, assist with Tribunal representation, and provide high-quality analysis on rental markets, competitors, and Tribunal trends.<hr class="border-border-200 border-t-0.5 my-3 mx-1.5" />Key ResponsibilitiesTribunal Case Management &amp; Support<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Serve as the business's primary FTT representative for all Section 13 rent challenges</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Support the Business Performance Analyst; maintain accurate case records and audit trails</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Prepare and present evidence packs, rent schedules and analyses within statutory deadlines</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Coordinate all hearing logistics (virtual and in-person) ensuring well-prepared, compliant attendance</li></ul>Market Rent Analysis &amp; Evidence Preparation<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Develop and maintain a portfolio-wide methodology for evidencing and determining market rent</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Gather and analyse rental comparables (listings, achieved rents, lease terms and incentives); produce Tribunal-ready assessment packs</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain records of challenges, submissions and determinations; feed learnings into pricing strategy</li></ul>Portfolio Insight &amp; Continuous Improvement<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Track Tribunal decisions; produce monthly dashboards on challenge volumes, success rates and risk exposure</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Provide regular reports on pricing shifts, rental elasticity, supply/demand trends and Tribunal implications for rent strategy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Identify risk exposure, recommend mitigations and drive data-led improvements to rent-setting and pricing governance</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain a key working relationship with the Portfolio Administration team to ensure rent collection processes run smoothly (deferring S13 decisions, receiving challenge notices, updating tenant ledgers, etc)</li></ul>Stakeholder Management &amp; Advisory<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Act as central escalation point for Operations on rent disputes</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Provide structured guidance to Site Teams to reduce Legal escalation</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain cross-functional relationships across Asset Management, Finance, Legal, Compliance and Operations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver internal training on Tribunal process; communicate insights to support the business's objectives</li></ul>Compliance &amp; Governance<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain expert knowledge of the Renters' Rights Act, Section 13, FTT procedures and licensing frameworks</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ensure all rent challenge activity is fair, defensible and governance-aligned</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Develop internal policy on rent governance and regulatory risk; maintain a central comparables repository</li></ul><hr class="border-border-200 border-t-0.5 my-3 mx-1.5" />Qualifications &amp; ExperienceEssential<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong analytical skills with the ability to interpret and present rental data clearly</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Solid understanding of residential rental values and market dynamics</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Confident communicator - written and verbal - able to prepare structured evidence packs and present in formal or quasi-judicial settings</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Understanding of residential leasing compliance, tenancy structures and licensing frameworks</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent attention to detail and organisational skills</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Proficiency in Excel and data tools; comfortable working with large volumes of market data</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to manage multiple cases and statutory deadlines concurrently</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Self-motivated and comfortable working independently in a developing regulatory environment</li></ul>Desirable<ul ><li class="font-claude-response-body whitespace-normal break-words pl-2">University degree in Real Estate, Finance, Economics, or a related field</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience of, or direct exposure to, the First-tier Tribunal (Property Chamber) or similar quasi-judicial forums</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience working with large, multi-asset residential portfolios</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with rent benchmarking tools and market data platforms</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience in residential revenue management, asset management, valuation or lettings</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Additional industry-related qualifications (IRPM, ARLA, or similar)</li></ul>

Rent Review Tribunal Analyst 

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