Customer Accounts Advisor


  • Salary: Up to £23000 per annum
  • Location: South East
  • Contract type: Permanent

Customer Accounts Advisor

West Sussex


A leading Housing Association based in West Sussex are currently seeking a Customer Accounts Advisor to join a busy, fast-paced team. The organisation is known for being a successful business with amazing social objectives. As the Customer Accounts Advisor, you will be working with customers to collect and recover income / debt for all tenures, ensuring that any arrears are minimised.

As a Customer Accounts Advisor, you will do the following:

  • Working with customers across the business, tailoring your service to their current needs / situation
  • Providing information on sign posting for money management, benefit and employment support
  • Identifying customers / tenants who have missed payments as early as possible

The ideal candidate will possess the following:

  • Good communication skills
  • Able to act on own initiative, make decisions and prioritise workload
  • Can work under pressure and challenging situations
  • Customer facing experience (over the phone / face to face)

For more information please contact Megan Spice

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900