Customer Accounts Advisor


  • Salary: Up to £11.53 per hour
  • Location: South East
  • Contract type: Interim

David Lawrence

Data & Research Consultant

Call me for a confidential discussion

020 3056 0289 Email

I have a great role in Horsham for an engaging and experienced customer service professional. This is a full time temporary position. You will be working for one of the largest and oldest housing associations in the UK, acting as point of contact for customers, ensuring they feel supported.

Start date: ASAP
Hourly rate: £11.53

Key Responsibilities

  • Handle customer enquiries via phone, web chat and email
  • Resolve customer dissatisfaction
  • Manage all customer debt including current arrears, former tenant arrears and sundry debts, ensuring compliance with regulatory standards and best practice.
  • General administration duties

Required Attributes and Experience

  • Strong customer service skills
  • Be highly organised
  • Computer literate (confident using Word, Excel etc)
  • Up to date on industry knowledge, relevant legislation and good practice
  • Working in a busy environment, under pressure
  • Prioritise workload and use initiative
  • Be positive and work well in a team

This role is starting ASAP, so you must be available to start work immediately and be able to commit for the entirety of the role (end of March).

Similar Jobs

Our client is a fast-growing property development company based in Waterloo, that defines itself and operates by a set of values. They think that a business should exist primarily to improve people's lives. Our homes should make life [...]

  • Salary: £23000 - £25000 per annum
  • Location: London
  • Contract type: Permanent

Customer Service Co-Ordinator - North London We're looking to recruit a Customer Service Co-Ordinator for our client based in North London. Our client is well-known within the industry and they can provide fantastic training and opportunity for progression. [...]

  • Salary: £24000 - £26000 per annum
  • Location: London
  • Contract type: Permanent

Our client is a leading privately-owned investment and property management company operating in key locations throughout Europe. Based in Westminster, they are looking for an ambitious, confident and energetic individual to join their rapidly growing company as a [...]

  • Salary: £26000 - £28000 per annum
  • Location: London
  • Contract type: Permanent

My client are looking for a sparky administrator to join their team near Victoria. This is a role centred around supporting the administration needs in order to meet the office deadlines and targets with new and existing tenancies. [...]

  • Salary: £20000 - £25000 per annum
  • Location: London
  • Contract type: Permanent
Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900