Customer Accounts Advisor

Overview

  • Salary: Up to £11.53 per hour
  • Location: South East
  • Contract type: Interim

Olivia Bambi

Consultant

Call me for a confidential discussion

020 3056 6299 Email

I have a great role in Horsham for an engaging and experienced customer service professional. This is a full time temporary position. You will be working for one of the largest and oldest housing associations in the UK, acting as point of contact for customers, ensuring they feel supported.

Start date: ASAP
Hourly rate: £11.53

Key Responsibilities

  • Handle customer enquiries via phone, web chat and email
  • Resolve customer dissatisfaction
  • Manage all customer debt including current arrears, former tenant arrears and sundry debts, ensuring compliance with regulatory standards and best practice.
  • General administration duties

Required Attributes and Experience

  • Strong customer service skills
  • Be highly organised
  • Computer literate (confident using Word, Excel etc)
  • Up to date on industry knowledge, relevant legislation and good practice
  • Working in a busy environment, under pressure
  • Prioritise workload and use initiative
  • Be positive and work well in a team

This role is starting ASAP, so you must be available to start work immediately and be able to commit for the entirety of the role (end of March).

Similar Jobs

My client are looking for a Sales and Lettings Administrator They are looking for an Administrator to join their Chelsea office to start Mid-May Office and Sales Administrator Providing support to the Sales and Lettings team Attend to [...]

  • Salary: £27000 - £30000 per annum
  • Location: London
  • Contract type: Interim

My client are looking for a Sales Administrator and Tenancy Management Assistant They are looking for an Administrator to join their Chelsea office to start Mid-May Office and Sales Administrator Providing support to the Sales and Lettings team [...]

  • Salary: £28000 - £30000 per annum
  • Location: London
  • Contract type: Interim

6 MONTH FTC - TENANCY PROGRESSOR A well-established global company are looking for a Tenancy Progressor to join their team in a Central London branch. As a tenancy progressor you will be responsible for managing and progressing the [...]

  • Salary: £25000 - £27000 per annum
  • Location: London
  • Contract type: Interim

I am working with a big player in the Build to Rent sector, they have a very exciting opportunity to join their slick development in London. I am looking for an upbeat Resident Associate to join their attentive [...]

  • Salary: £25000 - £30000 per annum
  • Location: London
  • Contract type: Permanent
Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900