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Multi-award winning residentially-led developer is seeking a Customer Service Manager.
Our client requires you to be roaming between two of their prime new-builds in East and Central London. You will be based in their stylish head office where you will be responsible for handling incoming queries regarding snagging, defects, and issues from post-completion and reporting to the Head of Customer Care. This role will also see you meet with your clients in person to deal with all issues directly.
We are eager to speak to people who have a wealth of customer service within a property discipline behind them, who are able to deal efficiently and courteously with all calls relating to the defects and queries of new homes clients and contractors. Your ability to build strong, trusting relationships with clients will see you excel in this role – exceptional customer service is imperative for you to succeed in continuously improving the client’s experience of new home ownership.
A background in property is essential in customer service-all disciplines within the customer service property sector will be considered as long as you possess the drive and determination to ensure the client’s expectations are exceeded.
Key Responsibilities of New Homes Assistant Customer Service Manager
Key Requirements of New Homes Assistant Customer Service Manager
If you feel you would excel in this position, please send your CV to firstname.lastname@example.org, or contact me directly on 020 7291 1571
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