Estate Coordinator – Colindale

Overview

  • Salary: Up to £24000 per annum
  • Location: London
  • Contract type: Permanent

We are looking for an Estate Coordinator to join a team based in Colindale offering great career prospects to an experienced and hardworking individual. The role requires someone who is adaptable and able to support the lettings team with day to day administration. We are keen to speak to well-spoken candidates who are highly organised.

The Estates Management department is responsible for maintaining the properties that the company manages. Each Estates Manager has a portfolio of properties that they look after, supported by an Estates Coordinator.
This role provides administrative support to one Estates Manager ensuring the smooth operation of the team portfolio in accordance with company procedures and industry best practice.

Duties

  • Answering incoming calls and taking messages when appropriate
  • Diary management
  • General day-to-day administration.
  • Deal with incoming and outgoing correspondence and emails, ensuring that it is dealt with appropriately and in accordance with the Customer Service Charter.
  • Assist in setting up records and procedures for developments including establishing service contracts, mail-shots to residents, liaising with Finance department regarding service charges and management fees.
  • Be the first point of contact on the telephone for residents / contractors / developers. Deal with routine matters and pass more serious or complex matters to the Estates Manager.
  • Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion.
  • Administer and monitor insurance claims. Liaise with residents / contractors / insurance companies as appropriate.
  • Liaise with Finance department and auditors regarding preparation and distribution of each development’s annual service charge accounts.
  • Arrange and give notice of Annual General Meetings and prepare and distribute minutes based on the Estates Manager’s notes.
  • Undertake other general duties as required from time to time to assist in the success of Premier Estates

The Candidate Must

  • Have had experience within a similar role
  • Have Excellent communication skills, both verbal and written
  • Show Advanced IT skills, including Word, Excel, Ms outlook

Offering between £24,000 per annum.

If you are looking for a fulfilling position, and to advance your career with an excellent company please apply today

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900