Former Tenant Arrears Advisor


  • Salary: £24000 - £25000 per annum
  • Location: East Midlands
  • Contract type: Permanent

Arrears Advisor



I am currently looking for a Former Tenant Arrears Advisor to join a busy Customer Accounts Team in Horsham. As the Former Tenant Arrears Advisor you will be making contact with my client’s former customers to negotiate repayment of money they owe. You will need to be an independent worker and manage your workload, as well as being confident in any decisions you make.

Being able to develop effective working relationships with third party agencies to ensure they are performing to agreed KPI’s will be essential, you will also need to be confident in producing reports to evidence debt management performance.

The ideal candidate will be proactive in identifying and contacting any former customers to talk about money and negotiate repayment of debt, able to work in a fast paced environment and comfortable with making your own decisions and also able to produce, analyse and present information in a clear format that is easily understood.

My client operate a rotating shift pattern working a 35 hour, shifts will vary between:

8AM – 4PM, 9AM – 5PM and 12PM – 8PM

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900