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Our client is an innovative and exciting housing provider who are expanding at a rate far surpassing other businesses within the sector. They are seeking talented and enthusiastic people to join them on their journey to become the largest provider of affordable housing in the country over the next 5 years.
Due to the continued growth of their portfolio, we are looking for an experienced and credible Senior Contracts Manager who can manage the procurement, mobilisation and ongoing contract management of their recently outsourced housing management services. This is a fantastic role for a confident and knowledgeable Manager to play a key part of developing the contracts management offering as the portfolio grows. Functioning as the Head of Contract Management, key aspects of your role will include designing and monitoring the performance framework, continually assessing contractor performance and ensuring that customer service is kept at the heart of providing world-class housing management services. These services include tenancy management, rent collection, responsive repairs and defects, estates services and ongoing property maintenance.
As a newly created role within a thriving business, this senior post is an influential position which will straddle a strategic requirement identify and implement short and long-term contract standards, alongside a “roll your sleeves up” approach to working with managing agents and ensuring that services are delivered to an excellent standard for residents.
This is an excellent opportunity to join a team of industry professionals who are all genuinely passionate about the growth of the business. You will ensure an excellent standard of customer experience delivery to residents nationwide, and you will play a fundamental part in designing and implementing these standards. As the business grows, there is really no limit to the part you might play in supporting them to achieve their growth aspirations.
If you are interested in finding out more about a role which offers a highly competitive salary, huge opportunity for personal development and progression, and want to be part of a brilliant team, please do get in touch for a confidential discussion on 0203 056 6288.
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