Head of UK Operations


  • Salary: £100000 - £130000 per annum
  • Location: London
  • Contract type: Permanent

Emma Timothy


Call me for a confidential discussion

020 7291 0903 Email

We are working exclusively with a premium, hospitality-driven co-working company about to make their first big break into the UK market and they are seeking a Head of Operations to steer them to success.

The company prides themselves on their ability to make strategic partnerships with commercial landlords and local companies, so the successful Head of Operations will play a key role in making this happen. They are looking for a forward thinking superstar who is keen to be part of a creative working environment, leading the opening of brand new spaces, consisting of offices and commercial spaces for leisure and events. You will be collaborating closely with the executive board to help build a first class London team, whilst ensuring a smooth daily operation.

You will also be collaborating with local businesses to utilise space with the aim to provide a vibrant hub of activity for workers and members of the community alike; growing networks and relationships within the buildings and the surrounding area. Project management or general manager experience is essential.

You will be required to recruit and train teams from the ground up, so somebody with strong emotional intelligence, integrity and strong communication skills would flourish in this role.

Just some of the key responsibilities for this fantastic opportunity will include:

  • Leading the operational set-up of the working lounge concept

  • Setting the customer experience strategy

  • Creating a community for their members

  • Organising events and managing the set-up of space management and customer-facing systems

  • Owning and continually improving the end to end customer experience for clients, customers and stakeholders

This will suit a commercially astute individual with a minimum of 5 year’s experience in managing events, communities and operations within a co-living or co-working environment.

For the right person they are offering a highly competitive salary anywhere between £100,000 and £130,000 per annum.

Start date May 2019

If you fit the criteria listed above I would love to chat to you about this fantastic role.

Please call Emma Timothy at Deverell Smith today.

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900