I am currently working on an exciting opportunity for an ever growing Housing Association. My client are seeking an experienced Homeonwerhsip Advisor to join a brand new team based in their busy Victoria office.
As the Homeonwership Advisor you will be delivering a first class service to all leaseholders and shared owners, ensuring service and other changes are correctly managed and all enquiries are dealt with swiftly. Ultimately you will help create defined policies and procedures and play a main role in building new services for all customers.
Day to day you will be collecting rent and service charges, managing any defects, ordering and managing any repairs, managing estates and dealing with any tenancy or neighbourhood issues that arise in a timely and professional manner.
It is essential that you have a comprehensive knowledge of this area of work and have had previous experience in working with leaseholders, shared owners and service charges. As well as processing staircasing, lease extensions, home improvements and re-mortgage applications.
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