Property Services Administrator


  • Salary: £22000 - £23000 per annum
  • Location: London
  • Contract type: Permanent

Anna Rickenberg

Senior Consultant

Call me for a confidential discussion

0203 056 1211 Email

My client in South West London are looking for a Property Services Administrator to join their fun and vibrant office. The purpose of this role is to provide fantastic customer service and help with all elements of administration. To be successful in this demanding role you must display professionalism, enthusiasm, self-motivation, resilience and determination.

Duties of the Administrator to include:

  • Arrange and book any pre tenancy works for the non-managed portfolio
  • Facilitating and assisting with all move in and move outs for the non- managed portfolio
  • Ensuring all necessary paper work is sent to both landlord and tenant.
  • Checking and exchanging all new deals to ensure they are executed correctly and accurately.
  • Responding to any general tenancy issues for the non – managed portfolio
  • Oversee all renewal GSC for the non- managed portfolio
  • Provide contractual support to the lettings mangers and lettings teams.
  • Telephone and written queries arising from Landlords and Tenants and ensuring they are answered with 24 hours.
  • Assist with renewal negotiations
  • Oversee all renewal paperwork and renewal of deposit certificates
  • Assist with the termination process and ensure correct documentation is provided to both landlord and tenants.
  • Provide cover to other team members where required
  • Oversee release of deposits for the non- managed portfolio
  • Co-ordinate all change of occupancies
  • Assisting with client deposit monies protection
  • Maintain customer confidentiality and be discretionary at all times
  • General Adhoc duties

Preferred Requirements

  • Excellent Communication and customer service skills.
  • Previous experience working in a busy agency.
  • Manage a varied and complex workload
  • PC literate with experience in using Microsoft Office suite, specifically including Excel and Outlook.
  • Time flexible and proven experience with working as part of a busy team that is driven to provide excellent customer services externally and internally
  • Exceptional attention to detail

Hours are Monday to Friday 9AM – 6PM.

If you want to hear more, please get in contact with Anna Rickenberg on 0203 056 1211.

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900