Renewals Coordinator

Overview

  • Salary: £23000 - £25000 per annum
  • Location: London
  • Contract type: Permanent

Grace Dowd

Consultant

Call me for a confidential discussion

020 3056 0294 Email

Role
To process the renewals & negotiate rent rises, processing change of tenants, ensuring Tenants and Landlords receive the best possible care. Role includes preparation of Tenancy Agreements, references and resolution of any issues which arise. Issuing S21’s & tenant notices. Knowledge of the deposit registration and return process is ideal.

Experience
Though we are willing to consider applicants with no experience the role would ideally suit someone with one to two years in the industry, with a broad knowledge of Lettings and relevant legislation relating to the necessary associated paperwork they will be required to process. Applicants will be able to demonstrate their ability to multi-task and tackle many files simultaneously whilst maintaining a calm demeanour and have no reluctance to handle difficult situations. If the candidate has any contract drafting experience, this would be a bonus.

Skills & Attributes
The successful applicant will have/be:
Able to multi-task successfully
The ability to prioritise their workload
Strong attention to detail
Excellent customer service skills
A polite telephone manner
The ability to work autonomously with support and guidance from senior management
Solution oriented
Proactive
Diligent
Professional
Dynamic
Motivated
Naturally charismatic
Confident
No qualms in seeking assistance
Willing to assist colleagues outside the parameters of their role, where necessary
Knowledge of CFP or Alto would be a bonus, though intermediate knowledge of other office software is mandatory

(With regards to the Saturday, this usually works out to working one Saturday (9:45am – 4pm) every 4-5 weeks, as there is one member of staff working on the Saturday and the rota is between 5 members of staff. Should they work the Saturday, they get the following Friday off in lieu.)

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900