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deverellsmith are working on behalf of one of the UKs largest build to rent developers, who are seeking a Resident Associate to support the front of house for a residential apartment complex in Wembley.
The Resident Associate is responsible for supporting the Resident Manager in ensuring the smooth operation of the buildings and providing an optimal customer experience from move-in, all the way through to move-out. This will involve managing the resolution of all reported issues from residents. This role involves working front of house and will include a lot of resident interaction to enhance resident experience
Customer service and Team
Please note that working hours may vary due to business demands and availability to assist in resolving problems with customers outside of normal working hours will be required, especially by telephone.
We are seeking candidates from a customer focused backgrounds including 5 star hospitality, retail, leisure and airlines etc.
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