Senior Consultant Build to Rent
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The Senior Lettings and Customer Service Assistant plays an important role in the business cycle of all BtR sites by supporting the existing teams with viewings, referencing process and delivering exceptional customer service. They will be supporting the Operations team with implementation of new processes and training staff members to ensure company procedures are followed.
Part of the role will be covering site team roles in periods of absence or when extra support is needed. Helping all properties maximise profitability and maintaining brand standards through effectively following processes. To assist in building and maintaining a friendly and professional environment for residents, team members, service providers and customers.
Ability to be flexible to work at different locations across portfolio is essential. This role requires a sales-oriented approach with very strong customer service and admin skills. A positive attitude towards a changing and fast based environment is a must.
The right person needs to be enthusiastic, engaged and friendly with customers.
Letting & Administrative
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