Temporary Customer Service Advisor

Overview

  • Salary: Up to £10.15 per hour
  • Location: South East
  • Contract type: Interim

Liam Read

Consultant

Call me for a confidential discussion

020 3823 4391 Email

Temporary New Homes Customer Service Advisor- (Horsham)

Our client is one of the largest, most successful Housing Associations within the South of England; providing over 25,000 affordable homes to the communities. Our client is quickly growing and they are looking for a Customer Service Advisor to join their team on temp contract who can start immediately. The role will be an ongoing temp role, working Monday to Friday, between 9:00am-5:00pm. Our client is looking to employ a temp for a minimum for 2 months.

As the individual, you would be based within their welcoming office in Horsham, joining an already strong and friendly team. The person they are looking for must have customer service experience within New Homes and be resilient and a team player. They must be skilled in customer communication, as well as be a skilled individual on the computer.

Responsibilities:

  • Producing reports of any faults within any of the properties
  • Answering the phone and dealing with any enquires and concerns
  • Logging the enquiries onto an excel database and the Aftercare Spreadsheet
  • Chasing and entering faults within the contractors spreadsheet

Requirements:

  • Must have previous experience within New Homes Customer Service or a minimum of 1 year’s experience in property customer service
  • Must have good touch typing skills, this role is heavy in admin
  • Available to start as soon as possible
  • Must have a resilient attitude towards complaints and be calm and level headed
  • Happy to work within an already flourishing team and bring their own energy to the group

Salary:

£10.15

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Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900