Temporary Resident Liaison Officer

Overview

  • Salary: £1 - £13.50 per hour
  • Location: London
  • Contract type: Interim

Georgia Littlejohn

Senior Consultant

Call me for a confidential discussion

020 7291 1518 Email

The Responsibilities of a New Homes Resident Liaison Officer:

  • To be the first point of contact for Residents with regards to remedial works and be a liaison between the contractors, Project Team and residents ensuring Customer satisfaction is at the forefront of the work carried out
  • To provide the Project Team with regular site progress updates and advise on issues that are preventing satisfactory resolution.
  • To work collaboratively with internal stakeholders to ensure relevant information and advice is provided to keep customers informed on progress where defects affect their homes.
  • Ensure that all projects and tasks are delivered in accordance with the Trusts values and highest level of customer service at all times.
  • At all times carry out all duties with due regard to Health & Safety Legislation and policy.

The ideal New Homes Resident Liaison Officer should:

  • Have experience within new homes customer care / experience as a Resident Liaison Officer.
  • Be passionate about delivering exceptional customer service at all times
  • Be personable, well presented
  • Have excellent communication and presentation skills
  • Be self-motivated, determined
  • Represent the developers brand to the highest of standards

Contract length – 6 – 12 months

Salary 25,000 – 28,000 dependent on experience

If you have the relevant experience and the role sounds of interest to you please do not hesitate to send your CV across to Georgia.littlejohn @deverellsmith.com

Similar Jobs

To manage Health and Safety compliance of a market leading build to rent scheme. Working with the Resident Services Manager to support and guide the on-site team, along with external contractors to deliver outstanding levels of customer service, [...]

  • Salary: £35000 - £40000 per annum + 10% Bonus
  • Location: London
  • Contract type: Permanent

Our client require an outstanding General Manager to lead the team of an exciting, innovative and brand new development in Leeds. The General Manager will be solely responsible for delivering all aspects of the letting and management of [...]

  • Salary: £45000 - £55000 per annum + 10% Bonus
  • Location: Yorkshire and Humberside
  • Contract type: Permanent

Responsible for the resident services and lettings of a flagship development in London. Ensuring that all the resident services are carried out to a high standard and are delivered timely, accurately and in a cost effective manner. To [...]

  • Salary: £35000 - £40000 per annum + 10% Bonus
  • Location: London
  • Contract type: Permanent

Assistant Property Manager - Central London I'm currently working with a fantastic company who are looking for an Assistant Property Manager to join their Head Office. All they are looking for is someone who is keen to get [...]

  • Salary: £20000 - £25000 per annum
  • Location: London
  • Contract type: Permanent
Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900