Tenant Arrears Advisor


  • Salary: £19000 - £24000 per annum
  • Location: South East
  • Contract type: Permanent

Megan Spice


Call me for a confidential discussion

020 3056 0288 Email

Tenant Arrears Advisor



My client, one of the leading social housing providers in London and the South East are currently seeking a Tenant Arrears Advisor to join the team on a 9 month Fixed Term Contract.

You will be proactive in identifying and contacting former customers to talk about money and negotiate repayment of debt, working in a very fast-paced environment where you will be empowered to make decisions, producing, analysing and presenting information in a clear way that is easily understood and able to self-manage and work to individual and team KPI’s.

The ideal candidate will be a confident communicator with an engaging personality, who is focussed and driven to achieve the best outcomes for customers and the business. You will also be able to act on your own initiative, make your own decisions and be capable of prioritising and managing a varying workload across different platforms.

What they’ll offer you…
* A salary circa of £24,000 per annum pro rata
* A comprehensive three week induction training course and ongoing development programme
* Great holidays – 23 days, increasing with service plus public holidays and an additional 3 days between Christmas and New Year, along with the ability to buy extra leave
* Great working environment with a friendly culture
* Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance

They operate a rotating shift pattern working a 35 hour week, shifts will vary between:

  • 08:00am – 04.00pm
  • 09:00am – 05:00pm
  • 12:00pm – 08:00pm

This may include some Saturday working 08:45am until 01:00pm

Similar Jobs

Deverell Smith are working with a highly esteemed and well-established housing association who have been recognised as a great place to work, winning awards for their business practices. They are seeking a Lettings Team Administrator with strong verbal [...]

  • Salary: £18000 - £22000 per annum
  • Location: London
  • Contract type: Permanent

My client are an established London based estate agents looking for a sales and letting administrator to to join their head office in Crystal Place. The successful candidate will need at least 1 year's admin experience within an [...]

  • Salary: £23000 - £27000 per annum
  • Location: London
  • Contract type: Permanent

Key Duties include but not limited to: Serving as the first point of contact within the Customer service team for all customers, agents and contractors Coordinate remedial works; Record thoroughly all actions and conversations on the company's internal [...]

  • Salary: £24000 - £30000 per annum
  • Location: London
  • Contract type: Permanent

I am working with a fantastically modern Build to Rent company who is looking for a tenacious Tenancy Co-ordinator to report into their Leasing Manager from their offices in North West London. The main purpose of this role [...]

  • Salary: Up to £30000 per annum
  • Location: London
  • Contract type: Permanent
Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900