Experienced Customer Service Coordinator – Property


  • Salary: £20000 - £22000 per annum + £30,000+ OTE dependent on experience
  • Location: East Anglia
  • Contract type: Permanent

Roberta Blackford


Call me for a confidential discussion

020 3056 0287 Email

A renowned house builder in East Anglia is looking for an Experienced Customer Service Coordinator or advisor to join their Customer Care Team.

Your role will be to support the Head of Customer Care looking after of all the client and customer related issues. If you enjoy a challenge, would like to work for one of the largest residential property development companies in the UK and have extensive customer facing and property experience – please do get in touch ASAP.

They are looking to get someone on board by the end of February – however interviewing next week.


  • Ensuring that all issues raised by our customers are dealt with professionally and quickly.
  • Liaise between Site Management teams, Customer Care Operatives etc to ensure all remedial works are completed efficiently.
  • Liaise with the Commercial/Buying departments to order materials in accordance with arrangements made for defect resolution.
  • Liaise with all Departments to ensure Customer enquiries or concerns are addressed quickly and professionally.
  • Undertake post-completion satisfaction calls.
  • Update weekly reports.

Qualifications and skills:

  • Experience of working in a professional secretarial/administration role.
  • Previous experience in a demanding customer facing environment.
  • Computer literate.
  • Resilience to challenging Customer demands.
  • Excellent time management skills.

Salary is flexible – starting at £25,000.

Please contact Roberta at Deverell Smith.

Similar Jobs

An outstanding residential development in West London, located in Hanwell is looking for a temporary Sales Consultant to join their busy scheme. With the development being made up of 51% of affordable housing and 49% private they require [...]

  • Salary: £10.50 - £11.50 per day
  • Location: London
  • Contract type: Interim

One of the biggest house builders is looking for an experienced New Homes Sales Consultant to be based on one of their largest developments in Cambridgeshire. If you have experience working directly for a developer, or have sold-off [...]

  • Salary: £25000 - £27000 per annum + £50,000+ OTE
  • Location: East Anglia
  • Contract type: Permanent

Site Sales Negotiator - East London We are actively working with a leading international property firm who are looking for a Site Sales Negotiator to be based on a huge regeneration scheme in East London. This is a [...]

  • Salary: £26000 - £30000 per annum
  • Location: London
  • Contract type: Permanent

Onsite Sales Manager - West London We are actively looking for an onsite Sales Manager in West London to manage a very large regeneration scheme coming up in West London. This is a huge opportunity to work for [...]

  • Salary: £50000 - £70000 per annum
  • Location: London
  • Contract type: Permanent
Deverell Smith Limited, 2nd Floor, Cannon Green, 1 Suffolk Lane, London, EC4R 0AX Tel: 020 7291 0900