Assistant Block Manager

Posted 11 April 2023
Salary£25000 - £30000 per annum
LocationCity of London
Job type Permanent
DisciplineProperty Sales, Lettings & Customer Care
Contact NameJada Spence

Job description

Job Title: Assistant Block Manager

Location: London

Salary: £25,000 per annum

We are currently seeking a highly motivated and organised Assistant Block Manager. As an Assistant Block Manager, you will work closely with the Block Manager to assist in the day-to-day management of residential blocks and estates, ensuring smooth operations and excellent customer service.


  • Provide administrative support to the Block Manager, including maintaining records, files, and documentation related to block management activities.
  • Assist in coordinating and overseeing maintenance, repairs, and service contracts for residential blocks and estates.
  • Liaise with residents, leaseholders, and suppliers to address inquiries, concerns, and requests in a professional and timely manner.
  • Assist in preparing and managing service charge budgets, monitoring expenditure, and providing accurate financial reports.
  • Attend resident's meetings, AGMs, and other relevant meetings, taking minutes and providing updates.
  • Conduct regular site inspections to ensure compliance with health and safety regulations, building codes, and relevant legislation.
  • Assist in managing and monitoring contractors, service providers, and suppliers, ensuring their performance meets agreed-upon standards and specifications.
  • Stay updated with changes in legislation and regulations pertaining to property management, and assist in implementing necessary changes to ensure compliance.
  • Collaborate with other internal teams, such as accounts, legal, and property management, to ensure smooth operations and efficient service delivery.
  • Provide excellent customer service and maintain positive relationships with residents, leaseholders, and stakeholders.


  • Minimum of 1 year of experience in property management or a related field, preferably in London.
  • Knowledge of relevant legislation and regulations, including Landlord and Tenant Act, Health and Safety regulations, and Section 20 procedures.
  • Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks effectively.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.
  • Experience in budgeting, financial reporting, and financial management is desirable.
  • Familiarity with property management software and systems is a plus.
  • Professional attitude, with high ethical standards and integrity.
  • Relevant qualifications such as IRPM, RICS, or ARMA are desirable.

If you are a motivated and organised individual with a passion for property management, we would love to hear from you.