Assistant Block Manager

Job Title: Assistant Block Manager

Location: London

Salary: £25,000 per annum

We are currently seeking a highly motivated and organised Assistant Block Manager. As an Assistant Block Manager, you will work closely with the Block Manager to assist in the day-to-day management of residential blocks and estates, ensuring smooth operations and excellent customer service.

Responsibilities:

• Provide administrative support to the Block Manager, including maintaining records, files, and documentation related to block management activities.
• Assist in coordinating and overseeing maintenance, repairs, and service contracts for residential blocks and estates.
• Liaise with residents, leaseholders, and suppliers to address inquiries, concerns, and requests in a professional and timely manner.
• Assist in preparing and managing service charge budgets, monitoring expenditure, and providing accurate financial reports.
• Attend resident's meetings, AGMs, and other relevant meetings, taking minutes and providing updates.
• Conduct regular site inspections to ensure compliance with health and safety regulations, building codes, and relevant legislation.
• Assist in managing and monitoring contractors, service providers, and suppliers, ensuring their performance meets agreed-upon standards and specifications.
• Stay updated with changes in legislation and regulations pertaining to property management, and assist in implementing necessary changes to ensure compliance.
• Collaborate with other internal teams, such as accounts, legal, and property management, to ensure smooth operations and efficient service delivery.
• Provide excellent customer service and maintain positive relationships with residents, leaseholders, and stakeholders.

Requirements:

• Minimum of 1 year of experience in property management or a related field, preferably in London.
• Knowledge of relevant legislation and regulations, including Landlord and Tenant Act, Health and Safety regulations, and Section 20 procedures.
• Strong organisational and time management skills, with the ability to prioritise and manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.
• Experience in budgeting, financial reporting, and financial management is desirable.
• Familiarity with property management software and systems is a plus.
• Professional attitude, with high ethical standards and integrity.
• Relevant qualifications such as IRPM, RICS, or ARMA are desirable.

If you are a motivated and organised individual with a passion for property management, we would love to hear from you.